Description

The Director of Cloud Software Development is responsible for leading and managing the software development life cycle, underlying data strategy, and the adoption of cloud architecture, cloud data services, and composable web stack for the organization. The role provides expert technical leadership through the design, development, and maintenance of solutions to support the needs of association staff, members, and volunteers. The Director will drive the implementation of agile delivery techniques to foster a culture of continuous improvement, collaboration, and customer-centricity. Key responsibilities include diagnosing and resolving complex technical issues, developing and ensuring compliance with standards for programming, data stewardship, and documentation, and providing leadership and coaching to the Software Development Team (SDT).

Responsibilities

1. Lead the team in adopting and leveraging cloud architecture and cloud data services to enhance scalability, reliability, and performance of software solutions.
2. Drive the implementation of a composable web stack to enable faster development, improved maintainability, and enhanced user experience.
3. Champion agile delivery techniques within the team, fostering a culture of continuous improvement, collaboration, and customer-centricity.
4. Continuously evaluate and adopt emerging technologies and best practices in cloud computing, data management, and web development to keep the team at the forefront of innovation.
5. Diagnose and resolve complex technical issues in production systems.
6. Ensure timely and correct deployment and configuration of new solutions while minimizing impact to ongoing association operations; monitor production systems to ensure availability and performance.
7. Provide coaching to Software Development Team and technical guidance for contracted application and data orchestration development.
8. Collaboratively plan and execute long-term software development and data orchestration strategy, overseeing execution of multiple initiatives with responsibility for ensuring alignment with organizational goals.

Qualifications

Knowledge and skills typically acquired through:

• Ten or more years of related experience in software development system deployment, system performance tuning, business process analysis, technical leadership of development teams
• Five or more years of related experience in developing, implementing, and maintaining customer-facing browser-based applications using the latest technologies.
• Five or more years of related experience in database design engineering, standards, and methodology.
• Obtaining a bachelor’s degree in computer science or information systems management.

Scope of depth of technical skills/knowledge:

• Proven experience in leading teams of three or more in the adoption and implementation of cloud architecture and cloud data services, such as Azure, AWS, or Google Cloud Platform.
• Demonstrated understanding of composable web stack principles and hands-on experience with modern web frameworks and technologies.
• Demonstrated knowledge of agile delivery methodologies, such as Scrum or Kanban, and a track record of successfully implementing agile practices within software development teams.
• Familiarity with DevOps principles and experience in establishing CI/CD pipelines to streamline software delivery processes.
• Proficiency with programming languages and development environments including .NET, C#, VSCode/Visual Studio, Azure DevOps, JS Frameworks, Git/GitHub, and Composable Web Models/Infrastructure
• Demonstrated ability to design, develop, and deploy external customer facing, Web and API applications
• Complex data replication, data transfer, and database integration design and configuration experience
• Familiarity with Windows Server network configuration as it applies to software development and deployment
• Familiarity with database and application modeling and documentation
• Complex database security design and administration experience

Scope of depth of nontechnical skills/knowledge:

• Demonstrated ability to coach technical staff in a dynamic environment.
• Strong teamwork skills.
• Strong written and oral communication skills.
• Analytical problem-solving skills.
• Demonstrated ability to write technical documentation for use by internal and external technical staff.
• Experience successfully managing multiple, concurrent projects.
• Project planning and management experience
• Demonstrated ability to quickly learn new software applications.

About American Speech-Language-Hearing Association

The American Speech-Language-Hearing Association (ASHA) is the national professional, scientific, and credentialing association for 247,000 members, certificate holders, and affiliates who are audiologists; speech-language pathologists; speech, language, and hearing scientists; audiology and speech-language pathology assistants; and students.

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