The New York Bankers Association is seeking a dynamic, strategic, and deeply member-centric leader to serve as our Vice President of Professional Development & Member Engagement.
This is a combined role spanning strategic content development, revenue-generating conference programming, and member engagement, with clear accountability for growth, retention, and participation. This is not a traditional association role; it requires a builder who can translate member needs into scalable, high-value experiences.
If you are energized by building community, elevating leaders, driving revenue through meaningful programming, and creating experiences that members cannot get anywhere else, then this role was created for you.
What You’ll Own
The Member Experience Strategy
You will own NYBA’s member engagement strategy end-to-end, with accountability for retention, participation, and long-term member value.
You will:
Serve as a senior relationship owner for member banks, building executive-level partnerships
Lead retention and engagement initiatives with defined metrics and outcomes
Proactively connect members to NYBA’s advocacy, education, and networks
Use engagement data and member feedback to continuously refine strategy
Identify and act on opportunities for membership growth and deeper participation
Ensure members don’t just belong to NYBA, they rely on it
Professional Development Vision & Revenue Growth
In a role that sits at the intersection of content, connection, and commerce, you will own and grow NYBA’s professional development portfolio as a core revenue driver.
You will:
Develop and manage a comprehensive calendar of in-person, virtual, and hybrid programs
Lead strategy and execution of peer committees and executive roundtables
Oversee and evolve NYBA’s Continuing Education certification program
Partner with industry leaders, regulators, and subject matter experts to ensure relevance and quality
Evaluate and refine flagship conferences based on performance, engagement, and market demand
Identify gaps and launch new offerings aligned with member needs
Executive Events & Signature Experiences
You will have full ownership over the design and performance of NYBA’s most visible programs and events.
You will:
Make decisions on format, content, and lifecycle of events, including when to scale, redesign, or sunset offerings
Oversee the strategic alignment of the annual programming calendar
Ensure events are not only operationally sound, but intellectually compelling and revenue positive
Continuously refine formats to increase engagement, accessibility, and exclusivity
Elevate executive experiences with thoughtful design and member-focused hospitality
Cross-Functional Leadership
The role operates in a lean environment and requires strong prioritization, collaboration, and the ability to move initiatives forward without large teams.
You will partner with:
Government Relations to integrate legislative and regulatory insights into programming.
Communications & Marketing to ensure strong positioning and participation.
Finance to align programming with revenue goals and budget management.
Senior leadership to advance NYBA’s broader strategic priorities.
Help to shape the association’s long-term direction.
Team & Scope
This role will oversee programming and engagement functions and work closely with internal staff, external partners, and vendors. The Vice President is expected to assess current capabilities and build the structure needed to support future growth.
Who You Are
You move comfortably between strategy and execution and know when each is required. You are as credible in a room with bank CEOs as you are managing the details of a program or initiative. You are motivated by building systems, relationships, and experiences that deliver measurable value.
You likely bring:
8+ years of experience in professional content development, membership, association leadership, or related fields. Experience in association or nonprofit membership organizations is strongly preferred.
Experience designing executive-level programs and managing complex calendars.
Strong familiarity with adult learning principles and engagement strategies.
Comfort working in a fast-paced, small-office environment where flexibility and initiative matter.
Event and meeting planning experience, particularly with executive-level participants and C-Suite leaders.
Knowledge of banking, particularly community banking, public policy, and/or regulated industries (highly desirable).
Experience owning or contributing to revenue goals, program performance, or P&L is strongly preferred.
Proficiency with MS Office Suite, AMS platforms, CRM systems, and virtual learning tools.
First 6-12 Months
Assess and refine NYBA’s current programming and engagement portfolio
Build relationships with key member institutions and stakeholders
Identify and execute near-term opportunities to improve engagement and grow revenue
Establish clearer metrics and reporting around member participation and program performance
Additional responsibilities related to the business of the organization, as required/directed.
Why Join NYBA
This is a hands-on leadership role with the opportunity to shape strategy while directly driving execution and results.
Salary
This position offers a competitive salary range from $125,000- $150,000 (based on experience, education, and other qualifications).
Employee Benefits
Employer-Sponsored Health Care Plan (Medical, Dental, and Vision Insurance)
Disability, Life Insurance, and Personal Accident Insurance
Flex Spending Accounts
Generous Paid Time Off (Vacation, Sick, and Public Holidays)
Family Leave (Maternity, Paternity)
Commuter Benefit
Matching 401(k) option
Other Information
This position is hybrid: on-site/work from home; office located in New York City (midtown).
Since 1894, it has been the New York Bankers Association’s (NYBA) primary mission to be the State’s preeminent provider of legislative and regulatory services to a unified banking industry. Over the years, the Association’s mission has grown to include educational programs, public relations, political action and member services geared to enhance the profitability and stature of New York ’s banking industry. Today, the New York Bankers Association represents community, regional and money center commercial banks and thrift institutions in New York State with 200,000 employees and more than $10 trillion in aggregate assets.