Washington, D.C.
Oakbrook Terrace, Illinois
Alexandria, VA
Alexandria, Virginia
Falls Church, Virginia
Durham, North Carolina
Posted: 26-May-26
Location: Vienna, Virginia
Type: Full Time
Salary: 90,0000-100,000
Categories:
Additional Information:
The Human Resources Manager (HRM) is responsible for managing the day-to-day human resources functions of the organization and serving as the primary resource for employees and managers on HR matters. This role provides hands-on support across core HR operations, employee relations, benefits administration, performance management administration, compliance activities, and HR processes and systems.
This position requires a hands-on HR professional who enjoys supporting employees and managers, improving processes, and managing broad HR responsibilities in a small organization environment.
The HRM also partners with the organization’s external HR consultants on complex employee matters, compliance issues, and special HR projects, helping implement recommendations and support ongoing HR initiatives.
Essential Duties and Responsibilities
HR Operations & Employee Support
- Serve as the primary point of contact for day-to-day human resources questions and support.
- Administer and support routine HR processes, policies, and programs.
- Maintain employee records, HR documentation, and personnel files in accordance with company practices and applicable requirements.
- Support employee lifecycle activities, including onboarding, status changes, and offboarding. Activities include, but are not limited to conducting new hire orientations, facilitating the onboarding process, ensuring completion of all pre-employment documentation and requirements, conducting exit interviews, and managing termination processes.
- Respond to employee and manager inquiries regarding policies, procedures, and HR programs.
Employee Relations & Performance Management
- Provide day-to-day guidance to managers and employees on employee relations matters, policy interpretation, and workplace concerns.
- Support administration of performance management processes, including performance review cycles, documentation, and follow-up actions.
- Assist managers in addressing routine employee performance and conduct matters, escalating more complex issues as appropriate. Oversees employee disciplinary meetings, terminations, and investigations.
- Support employee engagement and recognition initiatives.
- Partner with external HR consultants on sensitive or complex employee relations matters as needed.
Benefits, Leave & Payroll Support
- Administer employee benefits programs, including new hire enrollments, changes, terminations, and employee communications.
- Assist with planning and managing annual open enrollment activities and coordinate with benefits providers.
- Serve as a liaison with benefits and payroll vendors and support payroll-related HR processes.
- Support administration of leave requests, accommodations processes, and related documentation.
- Respond to employee inquiries regarding benefits, payroll, and leave.
Compliance & Policy Administration
- Support compliance with employment-related policies, required notices, recordkeeping obligations and training requirements in accordance with legal standards.
- Assist with maintaining and updating employee handbook policies and related HR documents.
- Coordinate required HR reporting, audits, and compliance-related administrative activities.
- Partner with external HR consultants on compliance matters as needed and implementation of recommendations.
- Maintain accurate and confidential employee records in compliance with legal standards.
- Ensure adherence to internal HR policies.
HR Systems, Processes & Administration
- Utilize the HRIS and other HR systems to update and manage employee information.
- Maintain HRIS data and support data integrity, reporting, and routine audits.
- Identify and recommend process improvements to enhance efficiency and employee support.
- Generate ad hoc and routine HR reports and metrics to support data-driven decision-making.
- Support timekeeping, personnel administration, and other HR operational processes.
Other Responsibilities & Projects
- Partner with external HR consultants on complex employee matters, compliance issues, and special projects.
- Support implementation of consultant recommendations, policy enhancements, and process improvements.
- Participate in and help coordinate HR projects, such as policy updates, training initiatives, compliance reviews, and other employee-related initiatives.
- Contribute ideas and participate in initiatives aimed at improving overall employee satisfaction and workplace culture.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Perform other duties as assigned.
Qualifications
Education
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Preferred: HR certification (PHR, SHRM-CP)
Experience
- 5-7 years of broad human resources experience, preferably in a generalist or HR manager capacity.
- Experience administering core HR functions, including employee relations support, benefits, leave administration, and HR operations.
- Preferred: Experience in a small organization or HR department-of-one environment.
- Preferred: Experience working with outsourced HR consultants or external advisors.
Knowledge, Skills and Abilities
Knowledge
- Working knowledge of HRIS and payroll systems, with the ability to quickly learn new platforms
- Strong understanding of benefits administration and payroll processes
- Thorough knowledge of employment laws, regulations, and HR best practices
Skills
- Strong interpersonal and customer service skills, with sound judgment
- Effective conflict resolution and problem-solving capabilities
- Excellent verbal and written communication skills
- Strong organizational and time management skills, with attention to detail and ability to meet deadlines
- Proficiency in Microsoft Office Suite or related software
Ability
- Ability to manage multiple priorities and adapt in a fast-paced environment
- Ability to handle sensitive and confidential information with discretion and professionalism
- Ability to proactively identify issues and implement practical, solutions-oriented approaches
- Ability to collaborate effectively across departments and organizational levels
- Ability to demonstrate integrity, professionalism, and accountability in all interactions
- Ability to travel on-site to NGA events as needed
Physical Requirements
- Occasionally lifts objects weighing up to 10 pounds
- Frequently reaches and grasps with arms and hands; occasionally stoops and bends; must have manual dexterity
- Ability to closely examine and inspect materials
- Frequently uses a keyboard to enter or transform words or data
- Work is primarily performed in a home office environment; periodic travel required
Benefits
The National Glass Association offers a competitive and comprehensive benefits package designed to support employees’ health, financial wellness, work-life balance, and professional well-being. Highlights include:
- Medical, dental, and vision insurance
- Flexible Spending Accounts (FSA)
- Life, AD&D, Short-Term Disability, and Long-Term Disability insurance
- A strong 401(k) retirement program
- Generous paid time off
- Remote work environment
The salary range for this role is $90,000- 100,000 annually.
Please Note: This job description sets forth the job’s principal duties, responsibilities, and requirements; it should not be construed as an exhaustive statement, however. Unless they begin with the word “may,” the Essential Duties and Responsibilities’ described above are “essential functions’” of the job, as defined by the Americans with Disabilities Act.
The National Glass Association is an Equal Opportunity Employer.
