At AHIMA, we come to work every day to help make healthcare better through the trusted use of health information – from the operating room to a smartwatch – no matter when or where it is accessed. We’re looking for a Sr. Manager, Volunteer Services who is passionate about building a culture of inspiration, bold thinking, and creativity that makes a difference.

What does this role do at AHIMA?

As a Sr. Manager, Volunteer Services, you are responsible for creating and streamlining the volunteer leadership development programs for all elected and appointed volunteers to advance volunteer competency, leadership skills, and future leaders.

In this role, your responsibilities include direction, management, and coordination of the volunteer structure, Nominating Committee, and Professional Ethics Committee. Promote AHIMA Core Values, develop and implement volunteer recruitment and retention strategies, training and onboarding materials, and recognition programs for all levels of volunteers.

Additional responsibilities include developing and implementing policies and procedures, providing timely communications to volunteer leaders, members, and staff as well as ensuring goals and programs are aligned to the AHIMA Strategy and advocacy priorities, improve consistency, efficiency, and enhance AHIMA volunteer value proposition.

As a liaison to the Professional Ethics Committee and AHIMA, you will promote the high standards of the Health Information Management (HIM) practice, AHIMA Core Values, and framework for professional behavior, ensuring accountability, and responsibility consistent with AHIMA’s mission, values, and ethical principles.

Who is our ideal candidate?

You have knowledge and understanding of governance and leadership, previous volunteer and project management experience and can manage multiple projects with competing deadlines.

In addition, you have:

• A bachelor’s degree or higher preferred or equivalent work experience
• 7 years of association management and/or team leadership experience. CAE certification a plus
• Proficient with Microsoft Office applications and working knowledge of social media and web conferencing software as well as willingness to learn new and emerging technology

What you’ll get from AHIMA

• Opportunities to work remotely
• A mission-driven culture
• A collaborative and open environment where everyone’s ideas are appreciated and welcomed
• Great benefits, competitive compensation, and generous time-off policy

About us

The American Health Information Management Association (AHIMA) is a global nonprofit, membership association for health professionals involved in the health information management needed to deliver quality health care to the public. We do this by providing education, certification, professional development, and advocacy.  We have more than 71,000 members and credential more than 100,000 AHIMA health information professionals.

In our mission to empower people to impact health, our core values guide our business and our actions.

• We have integrity in our work and relationships. Our passion for doing the right thing and sharing knowledge and resources makes us trustworthy, credible, and accountable leaders.
• We act boldly with intention. We go after big ideas and big challenges with purpose because we recognize the influence and impact our work on people’s health, safety, and well-being.
• We are inclusive so that humans are at the center of everything we do. We see the whole person and respect the inherent dignity of every human. We make space for different voices and opinions to help us get the best results.

Diversity and equal opportunity

AHIMA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status.

About American Health Information Management Association (AHIMA)

Health information and data professionals work at the intersection of healthcare, technology, and business. While patients don’t often see them on their healthcare journeys, these professional see patients in a way no other healthcare professional does. They see patients’ sensitive health stories. Health information professionals understand that health information is human information, and ensure that it remains accurate, accessible, protected, and complete—at all times.

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