We're excited to offer an outstanding opportunity for emerging IT professionals eager to enhance their career in a well-respected higher education association serving as the professional home for higher education attorneys. As the Technical Support Coordinator, you will be a key member of a dedicated four-person tech team, primarily responsible for diagnosing, maintaining, and resolving a range of hardware and software issues. Your role will include being the initial contact for IT support inquiries from staff and association members, acting as the liaison with our managed services provider, delivering tier 1 IT support, managing technical equipment and software setups, and coordinating the onboarding and offboarding of staff members alongside an external technology partner. You will al