JOB SUMMARY: The Learning Experience Manager is primarily responsible for attracting participants into engaging professional development experiences and professional designation programs by providing responsive customer support and targeted outreach. This position is typically the first point of contact with professional development prospects and participants. This positive, energetic and customer-focused professional ensures prospects connect with others, grow in their career, learn essential skills, and directs them to supportive learning environments and experiences designed to engender a sense of belonging. It is expected that this position is a high-performing team player focused on meeting and exceeding operational goals, improving administrative processes, ensuring timely