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Massachusetts Lodging Association

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American Academy of Otolaryngology-Head and Neck Surgery

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Manager, Membership Operations
Summary NCGA is looking for a Membership Operations Manager to support our Membership Insights and Engagement team in meeting our goals of optimizing technology to enable effective member engagement. This position will be responsible for managing a portfolio of insights and engagement systems and helping team members utilize data to enable strategic member engagement.   Reports to:  NCGA Director of Member Insights and Engagement   Duties and Responsibilities Information Systems Management (60%) Manage a portfolio of insights and engagement systems including but not limited to; NimbleAMS – built on Salesforce, Constant Contact, Cvent, and EzTexting Strengthen technol


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