A major part of the job entails: Processing certification applications Responding to member/potential member phone enquiries Adding application information into a database Maintaining the certification database Maintaining files Coordinating monthly invoice mailings The Association Membership Coordinator must be: Extremely organized Have strong verbal skills on the telephone Able to problem-solve Work independently in a small office, under the guidance of the Membership Director You are very familiar with: Microsoft Office Suite (Word, Excel, Outlook) Basic database programs