National Pest Management Association Position Description
Position: Manager for Association Management Services (AMS)
Reports to: Senior Vice President, Meetings and AMS
Do you want a position where each day presents new opportunities? Does a work environment that promotes teamwork and camaraderie appeal to you? Do you enjoy social events, a flexible work schedule, community service opportunities and a dog-friendly workplace?
If you answered the above with an enthusiastic “yes!” we have the position for you! NPMA is looking for a Association Management Services rock star. An ideal candidate has a background in AMS and is a self-starter, highly organized, friendly and outgoing, takes initiative, flexible, hard-working and shows great attention to detail.
Now for the obligatory standard job details……
The Manager for Association Management Services (AMS) position plays an important role in NPMA’s managed state associations. Reporting to the Senior Vice President of Meetings and AMS, this position will serve as an account manager/executive director for multiple managed association accounts.
In addition, duties include overall program management support of the AMS department.
Account Manager for multiple Association Management Services (AMS) Accounts
Work with Board and volunteer leadership to develop and implement marketing and communications plans for meetings, member recruitment/retention, and monthly e-newsletter communications.
Assist in preparation and on-site operations of state-sponsored meetings and conferences.
Assist with association Board meeting preparation to include creation and dissemination of Board materials, both electronic and print.
Understand and analyze basic association operations to include oversight of financials, member engagement/recruitment and leadership communications.
General AMS Duties
Keep inventory of office supplies (envelopes, labels, etc.) for all managed association accounts.
Perform general administrative duties, assisting in answering telephones, database entry, coordinating mailings, where needed.
Coordination of yearly AMS calendar, Insurance program administration, program management software, and strategic planning and training where applicable.
Additional duties as assigned.
Requires a Bachelor’s degree or equivalent experience
Trade Association Experience Required
Association Management Experience Preferred
Prior experience using Informz or similar preferred.
Prior experience using content management systems preferred.
Prior experience with Aptify or similar AMS required.
Must exemplify NPMA’s Core Values
Strong organization, time management and multi-tasking skills
Strong team skills and ability to work to deadlines in a high volume department
Flexible and adaptive to change
Strong communication skills, verbal and written, in order to communicate effectively internally with multiple departments and externally with multiple state boards of directors and members
Superior, professional customer service skills via telephone and written communication with effective interpersonal skills and attention to detail
High familiarity with Microsoft Office, including Word, Excel, Outlook, and Access.
Additional Salary Information: Salary is commensurate with experience. Equal Opportunity Employer.
NPMA offers all full time employees competitive benefits including health care, dental, vision and 401K.