The American Fisheries Society (AFS), dedicated to strengthening the fisheries profession, advancing fisheries science and conserving fisheries resources, seeks a Membership Manager to oversee membership development, engagement and database administration.
Members are individuals from around the world working for state and federal agencies, academia, nonprofits and commercial enterprises as well as institutions located primarily in North America. The Society is organized into two-dozen sections (special interest groups) and over 100 state/student chapters and regional units.
AFS recently celebrated its 150th anniversary and was experiencing steady membership growth pre-covid through new program offerings and member-value positioning. In addition to the position accountabilities listed below, AFS is looking for a bright professional to bring new perspectives and approaches for understanding and responding to member needs. With staff and an active membership committee, AFS seeks to strengthen individual and organization member retention, recruitment and engagement through program marketing and associated development activities. These efforts will be supported through analytical reporting, trend and survey analysis and other tools for monitoring member preferences, composition and demographics.
Manages the day to day operations of the membership department and provides society-wide service as in- house expert on the membership database.
Oversees the iMIS database to include upgrades, integrations and enhancements; developing routine and special request reports; oversight on data input and maintenance; interface with program areas for reports related to membership trends, demographics and counts; and provide service and reports to chapters/units.
Works with staff and committees to strengthen individual and organization member retention, recruitment and engagement. Coordinates research and surveys to monitor member preferences and trends.
Conducts membership renewals and billing to include update of system, review of data, development of invoices, processes reminders through IMIS, processes incoming payments and develops associated reports.
Manages the process to provide membership reports and annual refunds and rebates to sections, chapters and Divisions.
The successful incumbent shall possess strong database, report query and analytical skills with a flair for accuracy and meeting deadlines, be customer-service focused and have exceptional project management skills.
Bachelor degree with 5 – 7 years membership development and administration experience.
Additional Salary Information: AFS offers a flexible work environment, exceptional benefits and career growth. To apply, submit a cover letter and resume.
About American Fisheries Society
AFS is the world’s oldest and largest professional society for fisheries scientist comprised of about 8,000 members in more than 62 nations. The mission of AFS is to advance sound science, promote professional development, and disseminate science-based fisheries information for the global protection, conservation, and sustainability of fisheries resources and aquatic ecosystems. AFS accomplishes these initiatives through the promotion of scientific research and sustainable management of fisheries resources, publishing some of the world’s leading fisheries research journals and books, organizing scientific meetings where new results are reported and discussed, encouraging comprehensive education for fisheries students and professionals.