ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin.
Reporting directly to the Director of Component Relations & Standards, this position is responsible for supporting ASQ’s technical communities and overseeing the strategic alignment of content and technical community operations. This position is also responsible for decisions that have a significant impact on the ASQ brand, member satisfaction, and the financial performance of ASQ. By communicating with our technical communities and ensuring our strategy is cascaded throughout these communities and advisory boards, you will help take the world’s foremost name in quality to new levels of member value.
Monitor performance and progress of technical community plans related to annual business plan and overall strategic plan.
Oversee budgeting, financial forecasting, and cash flow for respective technical communities.
Assist in the development and dissemination of industry specific content created by respective technical communities.
Work with appropriate internal and external groups to survey technical community leaders related to needs, satisfaction, and engagement, and manages individual community websites to ensure relevant content and brand consistency.
Manage projects involving multiple parties within and outside of ASQ to ensure commitment and delivery of goals.
Ensure that communities adhere to and operate in accordance with established agreements, business plans, budgets, legal guidelines, policies, and procedures.
Develop templates, models, or framework for improved management of communities.
Regularly communicate to understand needs, resolve issues, and build relationships with technical community leaders.
Bring Your Best
A bachelor’s degree and five years of experience in project management, business or a related field or equivalent combination
One year of people management experience
Association or volunteer management experience preferred
Budget management experience and business acumen
Strong communications skills and the ability to foster engagement
This position offers a flexible work-from-home option for the ideal candidate. Occasional travel to the headquarters will be required (if the candidate is located out of state) to foster collaborative working relationships with peers and leadership. The headquarters building is located in downtown Milwaukee, in the ASQ Center, immediately adjacent to major freeway exits, The Avenue MKE, and RiverWalk. Our location provides our employees easy indoor and outdoor access to shopping, restaurants and coffee shops. Our office space is in a historic building incorporating a contemporary workspace; including newly designed workstations, sit/stand desks, and community and collaboration space.
Why You Should Apply
This position is helping set the direction for membership value for the next decade and beyond. We offer a dedicated, hard-working staff that is committed to service excellence and bringing our individual best each day in our service to ASQ members.
Additionally, at ASQ our philosophy is that performance-driven pay provides a foundation for a complete benefit package that helps you live your best life, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs to help you plan for the future and perks that inspire your downtime are all part of ASQ’s total compensation package.
Learning and Growth
o Challenging and interesting work
o Benefits of ASQ membership
o ASQ-sponsored training
o Opportunities to achieve professional designations and certifications
o Performance management and coaching
o Tuition reimbursement
Health and Wellness
o Medical insurance
o Dental insurance
o Vision insurance
o Health savings accounts
o Flexible spending accounts
o Fun and rewarding wellness program with Go365
o Competitive base pay
o Opportunity for annual merit and incentive pay
o Outstanding benefits
Planning for the Future
o Retirement savings program
o Disability income plan
o Life insurance
Culture and Workplace
o Growing, global organization with an exciting future
o Mission-driven and committed to sharing ideas and tools that make the world work better
o Healthy work/life balance and flexible work schedules; telecommute options
o Positive, collaborative, team-oriented environment
o Paid time off including one-week winter break at the end of the year, in addition to accrued paid time off and other paid holidays
o Regular coffee socials, happy hours, food truck days, lunchtime yoga, chair massages, and more!
Telecommuting is allowed.
Internal Number: SEGME01829
About American Society for Quality, Inc.
ASQ is committed to providing enhanced expertise, professional networks, tools, and solutions to help our members advance their products, services, and industries. We provide professional training, certifications, and knowledge to members globally.
ASQ is a global organization with members in more than 130 countries. Headquartered in Milwaukee, Wisconsin, we also operate centers in Mexico, India, and China. Our Society consists of member-led communities that help members connect with other quality professionals and practitioners, advance their knowledge and careers, and grow as thought leaders.
At ASQ Headquarters, we create the tools and resources and provide the support necessary to help our member leaders continue offering these opportunities. Our magazine Quality Progress, online video series ASQTV, library of quality resources, and international conferences are all examples of the resources we provide and the chances you have to make a meaningful impact and deliver value to our members and customers.
ASQ empowers people, communities, and organizations of the world to achieve excellence through quality.
ASQ Will be the thought leader and community of choice for individuals and organizations seeking excellence through quality.