Communications/Editorial, Membership, Project Management/Program Development
4 Year Degree
Washington, DC based association management firm seeks experienced association professional to serve multiple clients by providing daily oversight and management of ongoing and planned activities to each. The Senior Associate will ensure that the proper operational controls, administrative and reporting procedures, people and systems are in place to effectively manage day-to-day operations. Friendly and flexible office environment (currently virtual through March 31, 2021). Full time benefits including health, dental and short-term disability insurance, flex-time, generous vacation policy, 10 paid holidays, winter break and 401K. Position available immediately.
Phone calls will not be accepted. Contact from recruitment agencies will also not be accepted.
Manages and oversees the day-to-day operations
Manages client calendar of events and projects
Ensures appropriate levels of staffing
Manages District of Columbia corporate filings
Manages State annual reports
Manages all aspects of weekly staff meeting
Maintains insurance coverage/renewals
Manages organization and development of new electronic filing system
Manages (in conjunction with Executive Director) annual dues
Understanding of database systems
Works with outside vendors
Develops, edits and maintains documents and reports
Responsible for outreach to existing, prospective, and inactive members to determine member needs and reasons for not choosing to renew memberships.
Responsible for maintaining the integrity of the membership database and generating and processing renewal notices.
Conducts surveys and focus groups of members when appropriate to gauge member and prospective options
Participates in networking events to drive member engagement
Responds to member and prospective member inquires through email, telephone and web
Manages membership accounts receivables process with membership services and accounting teams to ensure timely payment of dues
Manages membership distribution lists
Onboards new members
Manages Board meeting membership reports and presentation with quarterly and annual update on membership recruitment, retention, and engagement
Provides membership marketing content for event marketing to drive attendance and membership for events
Reviews and analyzes financial reports
Presents monthly financial statement to the Treasurer/Board
Manages budget and forecasting
Manages payables and receivables
Monitors income and expenses
Maintains liaison with auditor and investment advisor
Ensures timely audit and tax filings due in current year
Facilitates board/committee/work group calls (develop agenda, minutes, project task list) with minimal oversight
Provides input at client board meetings
Lead on Technical and Policy related Committees
Communications and Marketing
Ensures timely distribution of newsletters and publications
Suggests area of content and format redesign
Manages website content
Develops and manages marketing collateral
Provides back up to Executive Director
Mentors current team members
A minimum of five to seven years’ experience in association/non-profit management; including working with board of directors, committees and workgroups; managing multiple stakeholders
Experience leading committees/workgroups and the ability to make decisions on behalf of a client
Experience managing and implementing all aspects of a broad-spectrum project
Extremely organized with strong attention to detail and ability to meet deadlines
Comfortable in a fast-paced environment and able to manage multiple projects
Exceptional problem-solving capabilities and resourceful under pressure
Ability to work both in a team environment and independently
Excellent communication skills (verbal and written); including ability to present and speak in public
Experience staffing an exhibit booth
Outstanding customer service and ability to work with members in person, on the phone and electronically
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Knowledge in working with an email communication program (i.e. Constant Contact)
Familiarity working with a web publishing platform (i.e. WordPress or similar)
This position will require 10-15% domestic travel throughout the year.
This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.
About Association Management Strategies, Inc.
Association Management Strategies, Inc. is a full-service accredited association management company providing management expertise and administrative services to industry associations, coalitions, professional societies, trade shows and other special events. AMS tailors its services to meet the goals, needs and budget of each of its clients. The result is a true business partnership that is built for success.