Government Relations, Hospitality, Travel, Tourism, Meetings/Expositions/Events
4 Year Degree
JOB TITLE: Senior Meetings Manager
PROGRAM: Meetings and Seminars
LOCATION: Denver, CO
SALARY: $6,528 per month
The National Conference of State Legislatures is a bipartisan organization that serves the legislators and legislative staff of the nation's 50 states, its commonwealths and territories. NCSL provides research, technical assistance and opportunities for policymakers to exchange ideas on the most pressing state issues. Our mission is to serve state legislatures and other intergovernmental groups by providing support, promoting fresh ideas, connecting legislators and staff with experts and each other, and provide a strong, cohesive voice in the federal system. Since its founding in 1975, NCSL's staff has grown from 15 employees to over 150 employees in its offices in Denver, CO and Washington, D.C.
The senior meetings manager exhibits knowledge gained through experience and is independent in performing duties program-wide with a consistently outstanding degree of comportment, achievement and effort. The senior meetings manager reports directly to the Director of Meetings and is responsible for the oversight of an assigned group of meetings, as well as a key assignment for the NCSL Legislative Summit in either logistics or housing. In this role, the senior meetings manager will consult with meeting managers, the accounting staff, and meeting and seminar staff in maintaining timelines, scheduling and coordination of these meetings. In addition, this individual will have direct responsibility for a selected number of meetings in terms of logistical arrangements and management, contract negotiation, budgeting and maintaining meeting history.
The successful candidate for this position has proven knowledge and expertise and the ability to handle, organize or oversee any meeting or project. A senior meetings manager’s performance is superior in all aspects, is self-generated, and creatively extends the expectations of the job beyond productive completion of regular work assignments. A senior meetings manager exhibits not only program expertise but organization and industry-wide expertise. This person sustains a consistent record of appropriately handling unusual and stressful situations, politically sensitive matters, and difficult personalities. A senior meetings manager exemplifies the highest standards of professional conduct and dependability even under pressure or in unanticipated situations. This individual can handle any responsibility that might come to others in the program.
RESPONSIBILITIES AND DUTIES:
Oversees a major aspect of the Legislative Summit, such as logistics or housing, and supervises temporary staff, vendors, or others as needed.
Manages multiple meetings at any given time which includes but is not limited to RFPs, budgeting, contract negotiation, onsite management, and budget reconciliation.
Monitors department meetings calendar, internally and on the web, ensuring all meetings have contact support, correct descriptions and dates.
Manages and monitors timelines of meetings to avoid overlap of schedules, work schedules and administrative support from other NCSL departments.
Works with the Director of Meetings and other meetings personnel to coordinate responsibilities that affect workflow.
Serves as liaison to NCSL policy staff, and Marketing and Meetings staff in assigning support for all aspects of the meeting.
Creates RFPs for assigned meetings, reviews and negotiates contracts for all meetings.
Establishes and defines standards of quality in meeting projects, including final meeting evaluation.
Works with registration personnel and accounting staff to accurately develop and maintain meeting information, statistics and history, in addition to processing hotel property documents, credit card applications and contracts.
Tracks trends and technology in the meeting industry and other duties as assigned.
May oversee one or two professional staff on an ongoing basis or serve as coordinator of a team of professionals on a short-term project. May assist in program-wide management or manage program activities in the absence of the director.
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, copy machines, scanners and smartphones.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary position that requires the ability to speak, hear, see, lift small objects up to 50 lbs., open filing cabinets and bend, stoop, or stand on a stool as necessary. Requires the ability to travel locally, regionally and nationally, including overnight and weekends.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Experience and Education
Bachelor's degree required plus at least eight years of relevant and progressive work experience.
A combination of professional meeting planning, marketing or hotel management either through education or in the workplace is preferred.
CMP certification is preferred; however, related work experience will be considered.
Knowledge, Skills and Abilities
Supervisory experience with a demonstrated skill and competency in communicating and working with others under pressure and in meeting deadlines.
Strong history of developing and reconciling budgets, database systems and scheduling.
Exceptional communication, research, analytic and organizational skills.
Skill and competency in handling complex administrative details, office management practices and personnel evaluation.
Ability to work with staff at all levels and manage complex, multi-faceted projects.
Critically reviews one’s own work and independently initiates improvements or refinements.
Excellence in interpersonal skills needed to supervise, coordinate and lead others.
NCSL offers an outstanding benefits package including low cost health, dental and vision coverage, a 401(a)-retirement plan with 10% contribution after 6 months and full vesting, life & disability insurance, 3-weeks paid vacation with 5+ years of paid full-time work experience, paid leave, 35-hour work weeks, telework, pet insurance, discounted bus / train passes, in-office dry cleaning pick up, access to 24-hour fitness memberships, and more!
Interested candidates should send a cover letter and resume highlighting skills and qualifications to: https://ncsl.applicantpro.com/jobs no later than Tuesday, April 23, 2019.
NCSL IS AN EQUAL OPPORTUNITY EMPLOYER.
About National Conference of State Legislatures
Since 1975, the National Conference of State Legislatures has been the bipartisan voice of legislators and legislative staff in the states, commonwealths and territories of the U.S. Our mission is to serve state legislatures by providing support, promoting fresh ideas, connecting legislators and staff with experts and each other, and providing a strong, cohesive voice in the federal system.
Legislators and legislative staff turn to us for up-to-date, nonpartisan information on critical state legislative issues, including health care, budgets, elections, transportation, education and more. We work to protect state sovereignty and flexibility, fight against unfunded mandates and oppose unwarranted federal pre-emption of state authority. Our experts and their research are regularly cited by prominent national news outlets, including the New York Times, Wall Street Journal and NPR.
NCSL’s success depends on its dedicated and talented staff. Our staff serves a diverse community of legislators and legislative staff, and NCSL values a diverse workforce that reflects that community. We strive to recruit, develop and retain the most talented people by valuing their varied skills and ...experiences. Employees work in a challenging, often fast-paced environment where they assist legislators and legislative staff in their work to promote the common good of the citizens of the states.