Chapter Relations, Customer Service and Support, Membership
The American Association for Respiratory Care (AARC) is seeking to fill a Membership Service Specialist position. This new position will be responsible for providing excellent customer service to state affiliate leadership in addition to other assigned duties to support membership recruitment, retention, and engagement plans. This entry-level position will work primarily with respiratory therapists throughout the United States and has direct communication with members. Potential candidates must possess excellent communication skills, seek to improve data quality, and demonstrate strong problem solving and time management skills with a proactive approach.
AARC is looking for a Membership Service Specialist to:
Be the initial point of contact for state affiliate leadership in response to announcements, questions, and other customer service items
Process membership applications and other database changes
Monitor online communities to confirm compliance with policies and help identify opportunities for additional engagement
Prepare reports and track outcomes for a variety of initiatives
Support special projects and events
Qualified candidates will:
Possess a high school diploma or equivalency
Interact with a diverse client base and be proactive in resolving customer concerns
Collaborate on multiple projects and prioritize initiatives
Be proficient in MS Office suite
Possess a strong internal drive to succeed and be able to self-motivate
About American Association for Respiratory Care
The American Association for Respiratory Care (AARC) is the leading national and international professional association for respiratory care. The AARC encourages and promotes professional excellence, advances the science and practice of respiratory care, and serves as an advocate for patients and their families, the public, the profession and the respiratory therapist.