Customer Service and Support, Membership, Project Management/Program Development
4 Year Degree
The Membership Associate reports to the VP of Membership and supports the Membership work of AJLI by designing, implementing and tracking specific Association-wide membership programs and initiatives. Develops and delivers in-person and on-line training on topics related to membership growth and retention strategies (as assigned). Provides consultative services to Junior Leagues on membership issues. The Associate also maintains the JL Profile Directory.
Responsibilities and Essential Functions:
Serves as a Subject Matter Expert (SME) for membership growth and retention strategies providing consultative support to League leaders in person and virtually.
Provide consultation on the elements of the new Membership Model both to inquiring Leagues as well as to Leagues currently adopting the Model
Presents on Membership strategies at AJLI conferences, League-sponsored Regional Meetings and external events (as assigned)
Effectively communicates the principles of the three Transformation Rollouts
Coordinates support for the Volunteer Service Specialists working with Leagues on membership issues
Works with VP Membership to design and implement the new initiative to help small Leagues to stabilize and strategically grow their memberships
Prepares resources that support Leagues participating in the Membership Transformation Rollout
Responds accurately and in a timely manner to general inquiries received through the Help Desk
Proactively identifies and disseminates information related to Junior League membership issues
Manages the JL Profile Directory to ensure it is current and complete to the extent practicable
Compiles/disseminates data from Profile Directory/Database that illustrate trends in League operations
Required Skills and Competencies:
Ability to successfully work cross-functionally with multiple departments to execute on membership programs, strategies, tactics, etc.
Effective persuasion skills and the ability to influence others and build buy-in for large scale initiatives
Able to provide creative and informed technical assistance on all aspects of the Transformation, especially the Membership Model
Able to think strategically and develop large-scale programs, while maintaining a focus on programmatic details and proposal components
Excellent project management skills, including the ability to break a complex project down into smaller tasks and to set, and stick to internal deadlines
Strong written and oral communications skills as well as group presentations skills
Ability to turn quantitative and qualitative data into meaningful reports
Able to work with minimal supervision and as part of a team
Effective working in virtual settings (e.g. web-based platforms; teleconference; internet group shares, etc.)
Able to manage multiple projects simultaneously
Travel on weekends and some after-hours consultations required
Required Experience and Education:
Bachelors’ degree, At least 3 years’ previous experience working in relationship building and program development showing steadily increasing responsibilities
Prior nonprofit experience developing/supporting programs for an affiliate-based membership organization or in program development a strong plus
To Apply: Please provide a resume and a cover letter which includes where you saw the posting and the title of the position and email it to: email@example.com
Additional Salary Information: AJLI, Inc. offers a competitive compensation and benefits package. Salary range is $50,000 to $62,000 and negotiable. Paid benefits include, Medical, Dental, Vision, Life Insurance, LTD, Short Term Disability, NYS Statutory, AD&D, and PFL Insurances. A Flexible Spending Account for Medical, Dependent Care, Transit and Parking as well as a 403(b) Thrift Pension Plan.
Internal Number: MBRSPAssoc8-2018
About The Association of Junior Leagues International
THE ORGANIZATION: Founded in 1901 by New Yorker and social activism pioneer Mary Harriman, the Junior Leagues are charitable nonprofit organizations of women, developed as civic leaders, making a demonstrable impact on their communities. In 1921 the Leagues joined forces as an association, which is today known as The Association of Junior Leagues International, Inc., in order to bolster their power and amplify their voice through shared knowledge and common causes.True to their mission, today’s League members work at the forefront of social reform, tackling the toughest and most critical issues of the day—including childhood nutrition and obesity, human trafficking, foster care, juvenile justice, teen self-esteem, literacy and the environment, among others—for the purpose of enhancing the social, cultural and political fabric of civil society.As a result of this work, The Junior League—and the more than 150,000 women in 291 communities in the United States, the United Kingdom, Canada and Mexico who comprise its ranks—has amassed an archive of tangible results and a reputation as thoughtful and influential change agents dedicated to the public good.Today AJLI is a charitable nonpr...ofit organization that provides continuity and support, guidance, and leadership development opportunities to its member Leagues. Through regional, national and international meetings, comprehensive resources, customized consultations, and League and member benefits, it supports its member Leagues in the fulfillment of The Junior League’s Mission. AJLI is governed by a 19-member Board of Directors, which is accountable to the Leagues and comprised of women who are members of the Junior Leagues in their communities. The Association's New York City-based Staff, under the leadership of the Executive Director, provides services to Leagues that support the established goals.